Privacy policy
SACRA FAMILIA ("we", "us", or "our") operates this website and shop to provide you with a premium shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use our Services, make a purchase, or communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern regarding the collection and processing of your personal data.
By accessing or using the Services, you confirm that you have read and understood this Privacy Policy.
PERSONAL DATA WE COLLECT When we use the term "personal data", we refer to information that uniquely identifies you. We may collect the following categories of data depending on your interaction with our Services:
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Contact Details: Name, billing address, shipping address, and email address.
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Financial Data: Credit/debit card numbers and payment details (processed securely by our payment gateways).
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Account Data: Username, password, and preferences.
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Transaction Data: Items viewed, added to cart, purchased, or returned.
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Device & Usage Information: IP address, browser type, network connection, and how you interact with our website.
SOURCES OF PERSONAL DATA
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Directly from you: When you create an account, place an order, or contact us.
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Automatically: Through cookies and tracking technologies when you browse our site.
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From Service Providers: Including our e-commerce platform, Shopify, which helps us operate our store.
HOW WE USE YOUR DATA
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To Provide Services: To fulfill orders, process payments, arrange shipping, manage your account, and facilitate returns.
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Marketing & Advertising: To send promotional communications and display relevant online advertisements (you can opt-out at any time).
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Security & Fraud Prevention: To authenticate your account, ensure secure checkout, and prevent fraudulent transactions.
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Legal Compliance: To comply with applicable laws, regulations, and legal procedures.
HOW WE DISCLOSE YOUR DATA We do not sell your personal data. We only disclose it to third parties for legitimate operational purposes:
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Service Providers: Such as Shopify (our e-commerce host), payment processors, and shipping couriers.
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Business Partners: For analytics and personalized advertising.
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Legal Authorities: If required by law, to protect our rights, or in response to valid legal requests.
OUR RELATIONSHIP WITH SHOPIFY Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is securely stored through Shopify’s data storage, databases, and the general Shopify application. For more information on how Shopify handles your data, please refer to the Shopify Privacy Policy.
DATA RETENTION & SECURITY We implement rigorous security measures to protect your personal data. However, no digital transmission is entirely secure. We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
YOUR RIGHTS Depending on your location (including the UK and European Economic Area), you have the right to:
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Access/Know: Request a copy of the personal data we hold about you.
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Erasure: Request the deletion of your personal data.
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Correction: Request the correction of inaccurate data.
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Withdraw Consent: Opt-out of marketing communications or specific data processing at any time.
You will not be discriminated against for exercising these rights. We will respond to your requests within the timeframes required by applicable law.
CONTACT INFORMATION For any questions, privacy concerns, or to exercise your rights, please contact us at:
SACRA FAMILIA STUDIOS Email: sacrafamiliastudios@gmail.com Address: Via di Valle Vespa 93, 04029 Sperlonga (LT), Italy.